Introduction

At Cognspark,we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect,use,disclose,and safeguard your information when you use our cognitive wellness platform.

By using Cognspark,you consent to the data practices described in this policy. If you do not agree with our policies and practices,please do not use our services.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Account Information:Name,email address,password,date of birth
• Profile Information:Display name,profile picture,preferences
• Contact Information:Email,phone number (optional)
• Payment Information:Billing address,payment method details (handled securely by payment processors)

Usage Information

• Game Performance:Puzzle scores,completion times,streak data
• Activity Data:Login times,feature usage,preferences
• Device Information:Browser type,device type,operating system
• Location Data:Approximate location based on IP address (country/region level)

Cognitive Data

• Progress Tracking:Daily puzzle performance,improvement over time
• Learning Patterns:Areas of strength and improvement
• Custom Preferences:Game difficulty settings,accessibility options

How We Use Your Information

We use your information for the following purposes:

Information Sharing

We may share your information in the following circumstances:

• Service Providers:With trusted third parties who help us operate our platform (payment processors,hosting services,analytics providers)
• Legal Requirements:When required by law,court order,or governmental regulations
• Business Transfers:In connection with a merger,acquisition,or sale of assets
• With Your Consent:When you explicitly agree to share information
• Family Plans:Limited progress information with family members in the same plan

We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information:

1. Encryption:Data in transit is encrypted using SSL/TLS
2. Access Controls:Strict access limitations for employees
3. Regular Audits:Security assessments and penetration testing
4. Data Minimization:We only collect necessary information
5. Incident Response:Procedures for data breach notification

While we strive to protect your information,no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Data Rights

Depending on your location,you may have the following rights regarding your personal data:

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service. For detailed information,please read our Cookie Policy.

You can control cookies through your browser settings and our cookie preference center.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place.

For users in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.

Data Retention

We retain your personal information only for as long as necessary:

• Account Data: Retained while your account is active, plus 30 days after deletion
• Usage Data: Retained for 2 years for service improvement
• Payment Data: Retained as required by financial regulations (7 years)
• Inactive Accounts: Data deleted after 2 years of inactivity

Contact Us

If you have questions about this Privacy Policy or your personal data, contact our Privacy Team:

• Email: allenwangltal@gmail.com
• Phone: (302) 898-8899 (Privacy Team)
• Address: Privacy Office, Cognspark, 123 Cognitive Way, Wellness City, DC 12345
• Hours: Monday-Friday, 9AM-6PM EST